100% Satisfaction Guarantee Return Policy
If you ever receive a wine that is damaged or flawed in some way, please hang on to it with whatever juice is left in the bottle (don't dump it down the drain!) and we can replace that bottle free of charge. We can only process returns in person at this time.
We strive to provide superior wines and service. If there is ever a problem or concern with the wine you received with your order, please don't hesitate to contact us at 410.571.2011 or email us at [email protected].
Shipping/Local Delivery Policy
All online orders have the option for delivery or pick up from our Towne Center location - 201 Harker Place, Annapolis, Maryland 21401.
For both delivery and pick up, product availability will be confirmed as orders are received. If a product is out of stock or unavailable for any reason, we will contact you immediately to find a replacement or issue a refund.
Pick Up
This one’s easy! Select what you’d like, pay, and pick up at your convenience! Please bring along an ID and confirmation number upon pick up and you’re good to go!
Delivery
Local delivery is available in Anne Arundel County, within 15 miles of our store. Any orders outside of the 15 mile radius will be restricted to pick-up only from our Towne Center location - 201 Harker Place, Annapolis, Maryland 21401.
All orders that have been confirmed for delivery will be delivered Same Day:
- Sunday - Saturday for all orders placed by 2:30pm
For orders placed after 2:30pm, if we cannot make arrangements to get it to you same day, we will deliver the next day during our 3pm - 6pm delivery window.
Adult Signature
Someone 21 years of age or older, with proper identification (state or federally issued ID card) must be present to receive delivery. If ID cannot be presented upon request, delivery will be refused and the order will be subject to cancelation. All deliveries containing alcoholic beverages will include a "Adult Signature Required" form. We cannot leave deliveries without signature. If no one is available to receive the delivery, your order will be returned to us and a re-delivery fee of $20 will be charged.